SHIPPING POLICY
At Bubypets, we’re committed to processing and delivering your orders as efficiently and reliably as possible.
Please review our shipping terms, delivery times, and responsibilities below.
Processing Time
Orders are usually processed within 1–3 business days before shipment.
After dispatch, you’ll receive a confirmation email containing your tracking number.
Shipping Notice
Due to occasional global logistics or customs delays, certain packages may experience extended delivery times of 1–2 additional weeks.
Free shipping may not be available in all regions. For faster delivery, private courier options may be available at checkout.
Estimated Delivery Times
North America
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United States: 7–20 business days
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Canada: 10–25 business days
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Mexico: 10–25 business days
Europe
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United Kingdom: 7–20 business days
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Ireland: 10–25 business days
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Germany: 7–20 business days
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Switzerland, Sweden, Belgium, Denmark: 10–25 business days
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France: 10–25 business days
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Italy: 7–20 business days
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Rest of Europe: 10–25 business days
Australia & New Zealand
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Australia: 7–20 business days
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New Zealand: 7–20 business days
Africa
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South Africa: 10–25 business days
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Rest of Africa (via local post): 15–30 business days
Asia
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Singapore: 7–20 business days
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Malaysia: 10–25 business days
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United Arab Emirates: 7–20 business days
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Saudi Arabia: 7–20 business days
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Rest of Asia (via local post): 15–30 business days
South America
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All countries (via local post): 15–30 business days
Countries We Do Not Ship To
Due to logistics restrictions, Bubypets does not currently ship to certain countries.
If your country is not listed among restricted destinations at checkout, we currently ship to your location.
Order Handling & Tracking
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All orders are dispatched within 1–3 business days.
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Each shipment includes a tracking number from dispatch to delivery.
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Items are securely packed to ensure safe arrival.
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Tracking details are automatically sent via email once your order has shipped.
Shipping Liability
While we always aim for timely delivery, Bubypets is not responsible for delays, lost shipments, or incorrect delivery addresses.
External factors such as customs clearance, courier delays, or weather conditions may affect delivery times.
If you experience any issues, please contact our support team — we’ll help track or resolve the matter promptly.
Customs & Import Fees
Customers are responsible for any customs duties, import taxes, or local fees imposed by their country’s authorities.
Bubypets is not liable for any additional charges that may occur upon delivery.
Contact Us
For shipping-related inquiries or assistance, please reach out:
📧 contact@bubypets.com
🌍 128 City Road, London, United Kingdom
📸 @bubypetsofficial
We’re committed to delivering every order securely, efficiently, and with care — because your pets deserve nothing less. 🐾